Do you need my passwords?
No. We never log into your Google, Yelp, Facebook, or website accounts. We give you instructions; you make the changes.
What's the difference between Starter and Pro?
Starter is the complete fix-it playbook with step-by-step instructions. Pro adds AI-generated copy (business description, review responses, post ideas) and a deeper competitor analysis.
What if I get stuck on a step?
Email me. 90 days of support is included with Starter and Pro. We answer within 24 hours on business days — usually same-day.
Is there a refund policy?
Yes — no questions asked. If you're not happy with the full report for any reason, email us and we'll refund within 24 hours. No hoops, no arguing. We'd rather earn your trust than keep your money.
Can I cancel Monitor anytime?
Yes. Monitor is month-to-month. Cancel from your Stripe billing portal or email us — no retention calls, no guilt trips.
How fast do I get the report?
Instantly after checkout. The audit runs automatically and your report is generated in under 60 seconds. Delivered to your email with a permanent web link.